MANAGED SERVICE PROVIDER (MSP) SERVICES

“Proactive IT Management That Prevents Problems Before They Cost You Money”

The Problem with Break-Fix IT

Most businesses only call for IT help when something breaks.

By then:

– Employees are already unproductive

-Data may already be compromised

-Revenue is already being lost

-Emergency rates apply

Continuous Monitoring & Maintenance

  • 24/7 automated monitoring of your entire network
  • Proactive patch management and updates
  • Performance optimization to prevent slowdowns
  • Early warning system for potential issues

Data Backup & Recovery

  • Automated daily backups
  • Secure cloud-based storage
  • Regular recovery testing
  • Rapid restoration if disaster strikes

Security Management

  • Antivirus and anti-malware protection across all devices
  • Firewall configuration and monitoring
  • Regular security assessments
  • Email security and spam filtering
  • Dark web monitoring for compromised credentials

Help Desk Support

  • Unlimited support tickets included
  • Phone, email, and remote assistance
  • Average response time: Under 2 hours
  • Emergency support available 24/7

Strategic IT Planning

  • Quarterly technology reviews
  • Budget planning and forecasting
  • Hardware lifecycle management
  • Growth-focused recommendations

Pricing: Starting at $99/user/month for small businesses (5-20 employees)

Custom packages available for larger organizations

ROI Promise: Most clients save 30-40% compared to their previous break-fix IT costs while experiencing 85% fewer disruptions.